Most businesses don’t struggle because they lack tools.
They struggle because everything sits in different places, and nothing quite joins up.
Ops Hub powered by Geniease brings your systems together and makes them work as one, set up and supported in a way that reflects how your business actually runs.
✔ Enquiries coming in from different places
✔ Follow ups being done manually or missed entirely
✔ Information spread across emails, spreadsheets and platforms
✔ No clear visibility of where each lead or client stands
Things start to feel reactive, time consuming, and harder to manage than they should be.

In most businesses, systems build up over time.
A CRM here.
An email platform there.
A booking tool. A form builder. A landing page tool.
Individually, they work.
Together, they rarely do.
You might currently be using a mix of:
~ A CRM or spreadsheet to track leads
~ An email platform for newsletters or follow ups
~ A booking system for appointments
~ A funnel or landing page builder
~ Separate tools for forms and data collection
None of these are wrong.
But when they sit in different places, it creates:
~ More manual work
~ Gaps in follow up
~ Limited visibility of what’s actually happening

So instead of piecing things together, you have:
One place to manage contacts and conversations
One view of every lead and client
One structured way to manage enquiries and follow ups
Simple, clear, and easy to manage.
Ops Hub brings together the core functions most businesses rely on, without the need for multiple separate platforms.


All designed to work together, rather than in isolation.
The platform itself is only part of the picture.
What makes the difference is how it’s set up.
There are plenty of platforms that offer “all in one” functionality.
The challenge is not access.
It’s knowing how to make it work properly.
Without the right structure, most systems end up:
Half built
Overcomplicated
Or not used consistently


I don’t just give you access to a system and leave you to figure it out.
I work with you to make sure it’s set up in a way that actually supports your business.
Option 1 – platform access
£79 per month
Full access to the Ops Hub environment, including:
~ CRM and contact management
~ Pipelines to track leads and clients
~ Email and messaging tools
~ Funnels and landing pages
~ Automation and workflow functionality
This is ideal if you want everything in one place and are happy to build and manage it yourself.
Option 2 – bespoke setup
Bespoke set-up fee depending on requirements then £79 per month
If you don’t have the time, or don’t want to build it yourself, I offer bespoke setup packages, plus all of the above.
This is where the real value sits.
Together, we map out how your business actually works, then build the system around that.
This can include:
Structuring your pipeline so it reflects your real customer journey
Setting up automations for enquiries, follow ups and client communication
Building forms, landing pages or funnels where needed
Organising your CRM so everything is clear and usable
So you’re not starting from a blank screen.
You’re starting with something that already works.
With the right setup in place, you can expect:
Fewer missed enquiries
Clear visibility of every lead and client
Less manual admin
More consistency in how your business runs
Ops Hub works particularly well for businesses who:
✔ Are growing and starting to feel stretched
✔ Are managing leads and clients across multiple platforms
✔ Want more consistency without adding more to their workload
✔ Know there must be a better way to run things, but haven’t had time to fix it
You don’t need to overhaul everything overnight.
In most cases, this is about simplifying what you already have and putting the right structure around it.
I’ll show you:
What this looks like in practice
How it could be structured for you
Where the biggest improvements would come from
From there, you can decide whether to move forward with access, setup, or both.



"Everyone needs an Emily!"
Are you seeking a strategic partner to help drive your business forward with confidence and efficiency? As a seasoned Project Manager, Business Support Coordinator, and Digital Operations Director, I provide comprehensive business support - without the complexities of hiring additional staff.
With over 30 years of experience leading diverse and creative ventures, I specialise in helping solo business owners streamline operations, improve efficiency, and achieve their full potential. My services are designed for ambitious entrepreneurs who need more than just assistance - they need a proactive partner dedicated to their success.
This is more than just support; it’s a results-driven collaboration focused on your growth and long-term success.
Choosing the right plan is crucial for your business growth. I offer tailored plans that fit your current needs and scale with your ambitions. Whether you're just starting out, or need help beat the plate spinning overwhelm, I have a solution designed for you.
Ongoing support and mentorship tailored to your business needs.
CRM Management
Continuous Platform Management
Growth Strategy Updates
Mentorship & Training
Wraparound Support
Digital Design
Social Media Marketing
Online Business Management
Digital Platform Management
Funnel Building
Canva Templates
Document Design and Creation
Social Media Marketing
A complete overhaul to simplify and enhance your online business
Full Online Presence Audit
Custom Simplification Strategy
Platform Integration & Optimisation
Marketing Funnel Strategy and Build
Training & Empowerment
A premium, high-touch service for building the online infrastructure your business needs
Custom Websites
Funnel Creation
Email Systems
Automations & Workflows
Platform Specialisation
CRM development


BUSINESS, DESIGN

BUSINESS, DESIGN, SOCIAL MEDIA

BUSINESS, SOCIAL MEDIA